Community Policy
Cancel or change your service booking
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Overview
Services are time-based, so cancellations and changes follow a slightly different flow than stays.
How to change a booking
- Go to Trips and open the service booking.
- Tap Change and pick a new date or time slot.
- Your host will confirm the change (usually within a few hours).
Cancellation windows
- More than 48 hours before: full refund.
- Between 24–48 hours: partial refund.
- Less than 24 hours: refund may not apply.